๐Ÿ“ž Integrated Telephony

Your Phone System Knows Your Fleet

The patented call center was built specifically for dispatch centrals โ€” deep integration with your fleet management for maximum efficiency.

Smart Call Center Features

Every incoming call is enriched with fleet intelligence before your agent even picks up.

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Instant Caller Recognition

Callers are matched against your customer database in milliseconds โ€” address-level classification and priority routing before the agent picks up.

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Customer Prioritization

Prioritize frequent customers and VIP accounts automatically. Your best customers get the fastest service.

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30โ€“40% Automation Rate

Handle up to 40% of call volume automatically โ€” based on fixed addresses, regular routes, and static addresses. The system learns with every call.

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SIP / VoIP Integration

Modern VoIP telephony with proven solutions for ISDN-to-VoIP migration. Recognize callers before pickup using dispatch system data.

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Virtual Taxi Call Posts

Digitize traditional taxi stands. Callers are connected to the nearest available driver through your dispatch system โ€” significant cost savings.

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Deep Dispatch Integration

The phone system passes contextual information directly to dispatch. Agents see fleet status, vehicle availability, and estimated pickup times instantly.

Automation That Learns

The call center automation doesn't just follow rules โ€” it learns. With every call, the system refines its understanding of your service area.

  • Automatic order creation from recognized callers
  • Fixed address matching for repeat customers
  • Regular route detection for recurring bookings
  • Continuous improvement โ€” the system gets smarter over time
  • Seamless handoff to agents for complex requests
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Upgrade Your Call Center

Set your agents free from routine calls. Let the system handle the standard orders.